Farquhar Privacy Policy
Privacy Policy applies to information we collect when you use or access our online or mobile services available at faquhar.com, products, services or applications (collectively, the “Farquhar Services”), or when you otherwise interact with us.
For the purposes of understanding roles in regard to the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) – Farquhar Print is defined as the data controller. A company incorporated in Scotland (registered number SC 341808) with registered office at 12 South Charlotte Street, Edinburgh, Scotland, EH2 4AX.
Information collected
We collect information from visitors to this website through the use of online forms.
Use of personal information
We process personal information collected via this website. This is for the purposes of dealing with your inquiries and requests.
Use of cookies
A cookie is a small piece of information that the web server sends to a web browser, which enables the server to collect information from the browser. Find out more about cookies on www.allaboutcookies.com.
We use cookies to identify you when you visit this website. We keep track of your browsing patterns and build up a demographic profile.
Our use of cookies also allows registered users to be visualise a version of the site. As well as carry out transactions and have access to information about their account.
Most browsers will allow you to turn off cookies. If you want to know how to do this please look at the menu on your browser, or look at the instruction on www.allaboutcookies.com. Please note that if you turn off cookies, this will result in you not being able to visit our website.
MARKETING
Please note that your information will only be used for the purpose of contacting you as a result of an enquiry. We will not be using this for any marketing purpose or any other purpose other than responding to your enquiry.
DISCLOSURES
We will not share your data with third parties except as required to do so by government bodies and law enforcement agents.
OTHER WEBSITES
Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided. The operators of these sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.
INTRANET-BASED TRANSFERS
Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the European Economic Area. Although the data will always be held securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
SUBJECT ACCESS REQUESTS
You have the right to see what personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to The Directors, Farquhar Print, 12 South Charlotte Street, Edinburgh, Scotland, EH2 4AXJ or email us at info@farquharprint.com for the attention of The Directors.
You may update, correct or delete information that we control about you at any time by writing to The Directors, Farquhar Print, 12 South Charlotte Street, Edinburgh, Scotland, EH2 4AXJ or email us at info@farquharprint.com for the attention of The Directors.
We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy.
In some circumstances we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.
The Act gives you the right to access information we hold about you. Your can exercise the right of access in accordance with the Act. We will respond to your access request at the latest within one calendar month. To request removal of your personal information, which we hold, contact us at the email address listed above. In some cases, we may not be able to remove your personal information. In which case we will let you know if we are unable to do so and why.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information to comply with our legal obligations, resolve disputes and enforce our agreements.
In all instances we will respond to you in writing to advise the actions that we have taken to address your request.
COMPLAINTS PROCESS
If you have a complaint concerning any of the above please detail the complaint. Writing to The Directors, Farquhar Print, 12 South Charlotte Street, Edinburgh, Scotland, EH2 4AX. Or email us at info@farquharprint.com for the attention of The Directors. We will respond to your complaint in writing within 1 working day detailing any actions that will be taking to resolve.
AMENDMENTS
Please note that this privacy policy is subject to change from time to time. We reviewed this on 1st May 2022.
CHANGES TO THIS POLICY
We may change this Privacy Policy from time to time. If we make any changes, we will notify you by revising the “Last Update” date at the top of this Privacy Policy. If there are material changes to this Privacy Policy, we will notify you more directly. For example by posting a clear notice on our homepage. Or by sending you an email prior to the change becoming effective. We therefore encourage you to review our Privacy Policy whenever you access Farquhar Print. To stay informed about our information practices and the ways you can help protect your privacy.